Introduction
Causeway Coast and Glens Borough Council is committed to improving the services the Council provides to ratepayers, visitors and customers. The Council is constantly reviewing these services in terms of efficiency and effectiveness and has placed a focus on seeking more innovative ways in which they can be delivered. Some of the approaches taken involve collaboration with stakeholders and partners while others involve the use of technology. This document sets out the annual Corporate Performance Improvement Plan for the Council based on the Council`s Corporate Strategy, the Community Plan, Departmental Business Plans and Consultation feedback. The plan, which is a requirement under the Local Government Act (NI) 2014, sets out key performance objectives and targets across the range of services that the Council delivers
Performance Improvement Self-Assessment 2024/25 (September 2025)
Self-Assessment of Performance for 2024/25 has been agreed by Council and it attached below
Performance Improvement Plan 2025/26
New Performance Improvement Plan for 2025/26 published on 30th June 2025
