Cashless Parking

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JustPark is the cashless parking provider across all council owned parking spaces throughout the Borough.

The council is committed to providing residents, commuters and visitors across the region with a convenient and positive parking experience. Whilst the ability to pay with cash will remain, this partnership will ensure that those who wish to pay via the best-in-class mobile app, have the ability to do so.

The new service will also deliver functionality such as start-stop, enabling drivers to start their parking booking when they arrive at the car park and stop the payment when they return to their car, meaning payment is only taken for time parked whilst also helping drivers to avoid overstaying penalties.

The JustPark app will be cheaper (8p transaction fee compared to 15p on the previous provider) and easier to use – it’s the highest rated car parking payment app in the UK, with an average satisfaction rating of 96%, has 3.5 million users, and a 5* Trustpilot rating.

HOW TO SWITCH:

You can register for JustPark in advance or on-the-spot at the car park, and you’ll be set up in just a matter of minutes.

Register for JustPark online https://www.justpark.com/registration

Download the JustPark iPhone app https://apps.apple.com/gb/app/id519652671

Download the JustPark Android app https://play.google.com/store/apps/details?id=com.justpark.jp

HOW TO PAY:

PAY WITH THE JUSTPARK APP:

Download the JustPark app - via the App Store for iPhone, or Google Play Store for Android mobile phones.
Create an account
Once in the app and ready to park, enter the location ID of the car park (shown on the JustPark sign).
Choose/add your VRM and card start your session

CALL TO PAY:

Call the number provided.
Enter the location ID.
Add your card details
You will receive an SMS, text back with your VRM to start your session

GET IN CONTACT WITH JUSTPARK:

JustPark is committed to ensuring that our customers have a positive experience. To get in touch with JustPark you can use the help functionality in the app.